
FAQs
What does Garcase sell?
What does Garcase sell?
Garcase sells apparel, including T-shirts, hoodies, sweatshirts, men's apparel, women's apparel, kids' apparel, and related unisex clothing items.
Where does Garcase ship?
Where does Garcase ship?
Garcase primarily serves customers in the United States. If international shipping is available, available options and costs will be shown at checkout.
How long does order processing take?
How long does order processing take?
Orders are processed within 1-3 business days after the order is placed.
How long does U.S. shipping take?
How long does U.S. shipping take?
U.S. delivery is estimated at 7-14 business days after processing is complete.
How much does shipping cost?
How much does shipping cost?
Standard shipping is $5.67. Orders over $50 qualify for free shipping.
Will I receive tracking?
Will I receive tracking?
Yes. Tracking information is sent by email after your order ships.
Can I cancel my order?
Can I cancel my order?
You may request cancellation before fulfillment begins and within 2 hours after placing the order. Email support@Garcase.com as soon as possible with your order number.
What is the return window?
What is the return window?
Eligible return requests must be made within 30 days after delivery.
Who pays for return shipping?
Who pays for return shipping?
Return shipping costs are generally the customer's responsibility. The exact cost depends on the package, carrier, and return location. If the issue is confirmed to be caused by Garcase, we will provide instructions for the approved resolution.
When will I receive my refund?
When will I receive my refund?
If your refund is approved after return inspection, Garcase will process it within 3-10 business days after inspection. Your payment provider may take additional time to post the refund.
How can I contact Garcase?
How can I contact Garcase?
You can contact us by email at support@Garcase.com or by phone at +1 (503) 994-6667. We usually respond to emails within 24-48 hours, excluding weekends and U.S. public holidays. Our business hours are Monday-Friday, 9:00 AM-5:00 PM Pacific Time (PT).